How can I report a user/listing/review?

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See something against our Community Guidelines? Report it to us! Help us be the eyes and ears of the community and keep this platform a pleasant and safe marketplace for everyone.

To keep the process efficient do file a report to us via the app if it is regarding:

• Suspicious Account

• Defected items

• Sale of Counterfeit Items

• Duplicate posts

• Sales of prohibited items

• Wrongly Priced Listings

• Back out buyer

• Offensive behaviour/content

• Irrelevant Keywords

• Wrongly Categorised Items

*All reports are kept anonymous unless a direct follow up from the report is required.

After our moderators have reviewed your submitted report on a user/listing/review, you'll receive a message from our team.

Mobile App

To report a user

Via user profile

• Go to the profile of the user you want to report

• Select the ‘arrow button’ on the top right hand corner of the user’s profile

• Select ”Report User” in the revealed menu

• Select the appropriate reason for reporting

To report a listing

Via feed view

• Go to the profile of the user you want to report

• Select the ‘arrow button’ on the top right hand corner of the user’s profile

• Select ”Report User” in the revealed menu

• Select the appropriate reason for reporting

Via post view

• Select the ‘arrow button’ on the top right hand corner of the listing

• Select ”Report Listing” in the revealed menu

• Select the appropriate reason for reporting

To report a review

Via review page

• Select the ‘arrow button’ on the top right hand corner of the listing

• Select ”Report Review” in the revealed menu

• Select the appropriate reason for reporting